#47 Frontline Employees as Game Changers in Hospitals

Bettina Kriegl, Herbert Woratschek & Andrea Raab

#46 Employee-Driven Service Innovation: A Typology – Empirical Findings from Projects in Rehabilitation Clinics

Bettina Kriegl, Herbert Woratschek & Andrea Raab

#45 Personality, Collaboration, or Climate: What Most Fosters Innovative Work Behavior? – Empirical Findings in German Hospitals

Bettina Kriegl, Herbert Woratschek & Andrea Raab

#44 A Cross-National Comparison of Hospitals’ Use of Social Media as a Venue for Service Innovation

Bettina Kriegl, Andrea Raab & Herbert Woratschek

#42 Market-Shaping to Foster Social Change in Ghana

Franziska S. Kullak & Herbert Woratschek

#27 Service Innovation in the Workplace - How Does It Emerge?

Bettina Kriegl, Herbert Woratschek & Andrea Raab

#25 Circular Economy and Circular Business Models in Sports 

Julia Fehrer & Anna Gerke

#24 Sporting Activities – the Core of Sport Management

Jan Schönberner & Herbert Woratschek

#23 Platform Business Models in the Logic of Value Co- Creation

Julia Fehrer, Franziska Kullak & Herbert Woratschek

#22 Integrative Branding – Brand Management in The Light of Value Co-Creation

Lars Griebel, Tim Ströbel & Herbert Woratschek

#20 Value in Service Management - Part II: Logic of Value Co-Creation

Herbert Woratschek

#18 Social Context Matters - New insights for Successful Sport Managers in Ticket Pricing

Herbert Woratschek

#17 Engaging with Sports or Engaging in Doing Sports

Markus Buser, Herbert Woratschek, and Victoria Himmel

#14 A New Logic of Value Co-Creation in Sport Management

Herbert Woratschek 

#08 The Business Model of Sponsorship Engagement in Sports: Brief and Straight to the Point

SMAB Relevant Management Insights are edited by Herbert Woratschek & Guido Schafmeister